User Guide-
Personal and Pro - Topics & Filing
- Unsubscribe
- MessageContext
- FolderContext
- Attachment Explorer
- Contact Prioritization
- Message Prioritization
- Scorecard
- View Management
- Notification Manager
- Shared Filing
- Contact Exporter
- Pro Only
- Defer
- Follow-up
- Tasks
- Appointments
- Delegate
- Summary Dashboard
- Project Dashboard
- ActionView
- Do Not Disturb
- Alerts
- AutoAssign
- Toolbar Management
Download User Guide
(PDF)
MessageContext: See the Whole Picture When Dealing with Messages
MessageContext is a way to get the whole picture of the current item you are viewing. Open MessageContext to see all messages in the current email conversation. Professional users can also see all tasks and appointments generated from that conversation thread. In Outlook 2007, the MessageContext is integrated in all messages, tasks (Pro only), and appointments (Pro only); expand it by pressing + at the bottom of the item. In Outlook 2003 and earlier, open MessageContext by clicking the MessageContext button on the ClearContext toolbar.
Personal users will only see the Conversation tab in MessageContext, which shows all of the messages associated with the current conversation along with a preview of the message text.
Professional users will see three additional tabs:
- Actions - This is a control panel for the current conversation. See all To Do's for this thread - appointments, tasks, deferred messages and flagged Inbox messages. Filter by item using the check boxes at the top of the dialog and sort by status, date, etc. by clicking the headers. Toggle completed items on/off using the Show Completed link in the bottom left hand corner of the window.
- Alerts - This tab shows all active Alerts that apply to this message conversation.
- History - This is an audit trail of thread activities. Quickly view when you sent a response, created a task, assigned a topic, etc..
Print MessageContext data from the open MessageContext window. If you change an item while this window is open, click refresh to update its status. Double-clicking an item in any MessageContext list will open it if it is available.
 |
Outlook 2007 Integrated MessageContext In Outlook 2007, MessageContext is integrated into the Inbox message preview pane and all open messages, tasks (Pro), and appointments (Pro). Enable\disable the integrated MessageContext via ClearContext > Options > Preferences > UI\Toolbar. Press the Open link in the upper right hand corner of the integrated MessageContext to launch the standalone MessageContext window. |
Check
MessageContext Before Replying
This happens all the time - you're in the middle of composing a response to an involved message thread and you want to remember a key point you made in your last email in the conversation. From the reply, open MessageContext, view the entire conversation, and find your previous comments.
 |
Tutorial: For a video demonstration of the MessageContext in action, see our Project Management Tutorial. |
